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The Tech Pod, IncubateInd, E-4, Sector 3, Third floor, Noida, 201301

Siddhant Agarwal is a Design Thinker at heart. Currently working as Program Coordinator at Google India living in Bangalore, India. He loves helping startups scale in User Experience (UX).

In an interaction with The Tech Pod, Siddhant talks about the technological revolution that are going to affect the jobs in the future. Read more!

How is technological revolution going to affect the jobs in the future?

Jobs in the future will primarily be driven by four specific technological advancements: high-speed mobile Internet, AI and automation, the use of big data analytics, and cloud technology. Of these four technologies, AI and automation are expected to have the most significant impact on employment figures within the global workforce.

The new technological revolution will take automation to new levels, blurring the lines between the physical, digital, and biological spheres and using technologies to perform tasks previously carried out by humans, ranging from piloting vehicles to ‘rules-based’ jobs in areas such as accounting and law.

Which set of Jobs will see a boom in the future?

The characteristics of the Technological Revolution are destined to bring about different impacts on employment, which are no longer confined to one industry, but all industries. At the same time, a lot of jobs will disappear, but there will be a lot of new job requirements. Following jobs/job sets will see a boom in the future:

Jobs requiring skilled people possessing in-demand skills on how to run and manage new technologies like robotics, autonomous transport, new energy supplies and 3D printers. People will be working with robots and machines, not competing with them. In the future, there may be machine trainers who teach machines to work better. Preparing the necessary data sets in advance is essential for any artificial intelligence. For instance, in medicine, they may teach robots and machines how to detect diseases with existing marker cases as demonstrations of what to look for.

Jobs that involve building complex relationships with people, especially customer-facing jobs to supply personalized services, such as sales engineers, mental health and substance abuse social workers and mental health counselors. These jobs need high interpersonal skills, teamwork and leadership, which computers cannot go beyond, such as dealing with coordination of people and communication, and divergent communications. It does not help to have a robot give people a pep talk.

Will COVID-19 affect the full time jobs and accelerate the gig economy adoption? How will it affect the businesses?

COVID-19 pandemic has negatively impacted both full-time and gig- economy workers, even if just in the strain of moving their workspaces from office buildings to their homes. Businesses are being forced to either halt or severely curtail their operations, which is having a knock-on effect on the labor market. By and large among those hardest hit are gig economy workers and the digital economy companies that employ many of them.

For many gig economy workers facing government lockdown orders to control the pandemic’s spread, the choice is difficult: Lose their income or violate the lockdown and risk getting sick or spreading the virus. Other freelancers such as wedding industry vendors saw their ability to work rapidly decline during the pandemic, sending them into their homes to hopefully outlast COVID-19 financially.

Most of the jobs roles which were not fit for work from home have become vague during the COVID-19 pandemic? Do you think we will see a completely new set of job roles coming in the future? What those job roles would be?

Of-course COVID-19 has hugely impacted many job roles which were earlier not fit for “work from home” but at the same time businesses are trying to find new ways to stay afloat in the current times and post COVID-19 phase. Indeed, there will be a new set of job roles coming in the future. Businesses would prefer employees who demonstrate great productivity and collaboration while working from home, those who are skilled to use collaborative tools like Google docs, sheets, slides, etc.

Work from home is the need of the hour now. Are we going to live with this job culture now? Or will the working scenarios be back post this pandemic?

For some time at least we will be living with the job culture of working from home and businesses will try to bring back their workforces back into the offices to increase productivity. However, this won’t happen at 100% capacity. Most businesses would be comfortable if their employees work from home. WFH eventually means less investment on employee well-being while at the office for businesses and helps them reduce those extra budgets spent on employees for office perks. In totality, at least for the remainder for 2020 businesses won’t run to their complete capacity of workforce post pandemic as well.

Note: Views expressed in the above interview are strictly personal views of the interviewee and do not represent the opinion of any organisation whatsoever.

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